Create a Winning Customer Experience February 13, 2018, 1:00pm EST

Customer experience isn’t confined to what happens in your store. Every interaction customers have with your business can impact the way they feel about you. So how can you make every interaction meaningful?

During this SCORE webinar, Nina Hoy, Senior Content Strategist at Deluxe, will show you:

  • What customer experience really is
  • Why customer experience is important for your business 
  • What is journey mapping, and how it can help you create a cohesive, positive customer experience

    Download the webinar transcript.

About the Presenter(s)

Nina Hoy - Deluxe Corporation

Nina Hoy is a senior content strategist at Deluxe, where she spends her day collaborating with teams across the organization to create better, more cohesive content experiences for customers. 

Senior Content Strategist, Deluxe Corporation
Customer Experience